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Process Management as a Strategy Tool

Managing and Optimising Processes

2
Days
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In this training you will be introduced to the tools and skills required to firmly establish process management in your organisation. It focuses on the relationship between single processes and the process map, as well as the controlling of processes and their indices.

 

 

What you will learn

  • Establishing an appropriate process organisation
  • Drawing up process maps
  • Setting up priorities for process optimisation
  • Applying tools for in-depth optimisation processes
  • Choosing the right approach to optimisation
  • Controlling processes and choosing the right controlling set-up
  • Looking at the bigger picture of process controlling
  • Understanding continuous improvement processes
  • Keeping an eye on the PDCA cycle
  • Generating acceptance for processes
  • Preparing an overview for the process review
All information at a glance (PDF)

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Floridsdorfer Hauptstrasse 1, 1210 Vienna

Tel: +43/1/478 06 60-0

Fax: +43/1/478 06 60-60