#project #process #change
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next level consulting
Training and Development
Advanced and Expert Training
Managing & Optimising Processes
In this training you will be introduced to the tools and skills required to firmly establish process management in your organisation. It focuses on the relationship between single processes and the process map, as well as the controlling of processes and their indices.
equals 14 PDUs (Professional Development Units for the re-certification according to PMI®)equals 16 QHs (Qualifying Training Hours for the re-certification according to IPMA®)
Every project comes with opportunities as well as risks. In this training you will learn how to professionally deal with factors that bring uncertainty and that can influence, or impact on, your project. You will learn how to include stakeholders in the project management process, how to anticipate and manage possible issues and how to prevent risks from developing into crisis situations.
The success of your project depends to a large degree on how well you can communicate your goals and results, and on being able to dispel concerns and criticism immediately. In this training you will learn how you can communicate the benefits of your project and increase its acceptance with the right mix of marketing measures, tailored to each target group.
Incomplete, incorrect or ambiguous project requirements often lead to unhappy customers as well as additional costs in later phases of the project. Because of this, good requirements management is crucial for the success of a project. In this training you will learn how to identify and document requirements, how to deal with changing requirements and how to use tried and tested approaches and tools to achieve this.
There is much more to large-scale projects and project programmes than to a single big project. The former typically consist of multiple projects which need to be coordinated. In this training you learn how to reach strategic goals, how to professionally manage a number of parallel-running projects, how to manage the requirements of all stakeholders and how to maintain an over all view.
If projects and project management are important in your company, you will need matching multi-project management skills. In this training you will learn what is meant by this term, how multi-project management works and how to build a project portfolio, to name just a few.
Conflicts of interest, personal differences or conflicting tasks required by different organisational units: In this training you will learn how to identify and resolve such, and other, conflicts as early on as possible. You will also learn how you can strengthen your team’s cohesiveness. On a personal level, you will learn how to feel more at ease with, and better deal with conflict.
Successful project meetings start with good preparation. In this training you will learn how to combine the roles of project manager and meeting facilitator. This includes successfully preparing and visualising your messages, focusing and directing the attention of the participants and inspiring your audience.
Creativity is key for developing fresh ideas and solutions as a team, to re-vitalise your project and to be able to master unexpected situations. This training will help you in activating your creative potential, to respond to new requirements with agility, to break down mental blocks and to encourage innovation.
Being a good communicator and coming across as confident are key for a successful project manager. In this training you will learn how you can acquire that air of confidence, good leadership and professionalism through a strong voice, an engaging way of speaking and conscious use of appropriate body language.
In order to enhance the quality of decisions, the decision-making process must first be examined. In this training you will learn how to analyse behaviours in decision-making processes, how to identify possible risks in decision-making behaviours and how to help individuals and teams to make more conscious and better decisions.
As processes are interdepartmental in nature they demand special communication skills and social competencies of everyone involved with process management. In this training you will learn how to build leadership skills in your process team, as well as how to improve your own leadership style. You will receive constructive feedback that will offer you the possibility to become more successful as a leader working in process management.
Often change projects require more management effort than conventional projects. This is because change projects do not unfold in a straightforward way. They usually trigger strong feelings and resistance in employees. In this training you will learn how to identify resistance early on, and how to deal with it. You will learn how to work with insecurities and defensiveness in others, how to imbue your change initiative with positive energy and how to build trust.
Change in organisations needs clear leadership, transparent communication and the strong ability to speak to the emotional needs of staff. In this training you will be introduced to innovative approaches to change which will assist you in offering a much-needed sense of purpose and direction throughout the change, while keeping the organisation’s identity intact.
It is crucial - especially in a critical situation - to meet your client with confidence and on an equal footing. Making even the smallest mistake may be very difficult to correct. This experiential Fire Drill training allows you to practice dealing with critical client situations in a playful way. You will learn techniques and receive practical tips on how to master difficult negotiations.
Technical Project Management - 0 PDU*
Leadership - 0 PDU*
Strategic and Business Management - 14 PDUs*
next level holding GmbH.
Floridsdorfer Hauptstrasse 1, 1210 Vienna
Tel: +43/1/478 06 60-0
Fax: +43/1/478 06 60-60