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Designing and Measuring Processes

This training is only available as inhouse training.

There are tried and tested tools and approaches that can help you in capturing, mapping and screening processes in organisations. In this training you will be get to know and work with these tools. You will be well prepared for working with process teams and even to take on the role of process manager.

What you will learn

  • Linking processes to their process maps
  • Understanding terms specific to process management
  • Drawing process boundaries and capturing processes
  • Process mapping as a way of capturing processes
  • Describing and depicting processes
  • Deriving indices for processes
  • How to analyse processes
  • Compiling process documentation
  • Determining and understand roles in process management
  • Measuring and controlling processes


3 days (24 hours)
This equates to:

21 PDUs (professional development units for the re-certification according to PMI®)
24 QHs   (qualifying hours for the re-certification according to IPMA®)

Interested? Please contact us.

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** Companies of the next level group are next level holding GmbH, next level consulting Deutschland Unternehmensberatung GmbH, next level consulting Österreich GmbH, next level consulting Schweiz Unternehmensberatung GmbH (third party country), next level academy GmbH.

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next level holding GmbH.

Floridsdorfer Hauptstrasse 1, 1210 Vienna

Tel: +43/1/478 06 60-0

Fax: +43/1/478 06 60-60