This training is only available as inhouse training.

There are tried and tested tools and approaches that can help you in capturing, mapping and screening processes in organisations. In this training you will be get to know and work with these tools. You will be well prepared for working with process teams and even to take on the role of process manager.

What you will learn

• Linking processes to their process maps
• Understanding terms specific to process management
• Drawing process boundaries and capturing processes
• Process mapping as a way of capturing processes
• Describing and depicting processes
• Deriving indices for processes
• How to analyse processes
• Compiling process documentation
• Determining and understand roles in process management
• Measuring and controlling processes

Duration