Artificial intelligence is presenting change professionals with new challenges. Change processes need to be faster, more continuous, and more closely aligned with the needs of those affected. In this two-day training course, you will learn how to successfully manage change initiatives in the age of AI. You will discover the unique characteristics of AI-driven transformations, how to use AI to analyse, communicate, and manage change, and which factors are critical for success. Through practical examples and interactive exercises, you will develop concrete solutions to your own change challenges and create AI-supported approaches that can be applied directly within your organisation.
What you will learn
- Distinguishing AI-driven transformations from traditional change processes
- Planning, supporting and managing change processes using AI
- Identifying and professionally addressing resistance and uncertainties in an AI context
- Conducting stakeholder and risk analyses using AI
- Developing change communication tailored to specific target groups using AI
- Using AI to gauge sentiment, assess change readiness and inform decision-making
- Taking ethical issues, fairness and governance into account in the use of AI
- Developing your own bots and prompt solutions for change management tasks
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