In an increasingly digital world, artificial intelligence (AI) is changing the way processes are analysed, optimised and managed. AI identifies patterns, uncovers optimisation potential and helps to make processes more efficient. In this training, you will learn how to use AI specifically in process management – from intelligent modelling and automation through to the optimisation of existing workflows. Discover how AI helps you generate process maps, identify weaknesses and make well‑founded decisions based on data‑driven analyses.
What you will learn
Learn how to apply AI effectively along the process lifecycle:
- Use AI to support research and documentation during process discovery
- Use AI as a critical sparring partner in process analysis
- Apply AI as a source of ideas in process optimisation
- Use AI in implementation, for example to set up AI‑supported reporting
- Use AI in process execution in combination with CIP (continuous improvement process)
Trainers