Fire Drill Training - Mastering Critical Situations

Fire Drill Training - Mastering Critical Situations

It is crucial - especially in a critical situation - to meet your client with confidence and on an equal footing. Making even the smallest mistake may be very difficult to correct. This experiential Fire Drill training allows you to practice dealing with critical client situations in a playful way. You will learn techniques and receive practical tips on how to master difficult negotiations.

What you will learn

  • Developing a communication strategy
  • Reflecting on your own behavioural and communication style
  • Applying negotiation techniques
  • Practising “conflict conversations” and conversations regarding claims for damages
Exclusive training for your company
Price on request
2 Days

PDUs and QHs

Professional Development Units (for re-certification according to PMI®)
16 QHs
Qualifying Hours or further training hours (for re-certification according to IPMA®)

Additional training courses on Communication training

Compact Course in Project Management
€ 3.650,-
excl. VAT

Your contact person

Petra Gürth
Petra Gürth
Sales & Customer Service next level academy