This training provides you with comprehensive knowledge of, and tools for change management - for both novice and experienced change managers. In this training you will be introduced to all the important topics and skills that need to mastered by a successful change manager. You will discover the success factors for a change process, and you will learn how to set up, manage and support a change process. You will also learn how to communicate change and how to deal with resistance to change in a professional manner.
What you will learn
- The basics of change management
- Understanding change management as a process and as a management approach
- Structuring, initiating and planning a change process
- Assessing the urgency, scope and readiness for change
- Formulating key change messages
- Setting up an appropriate change organisation
- Clarifying roles and tasks for the change organisation
- Ensuring broad support for the change initiative
- Tips and tricks for everyday change management
- Implementing and managing change processes
- Anchoring the results of the change process in the organisation
- Reflecting on own defensive behaviours and modes of resistance
- Adding new options for behavioural responses
- Dealing with insecurities and resistance in others
- Practicing different interventions, step-by-step
- Building positive energy and trust
- Establishing a continuous improvement process
- Pro-active leadership of change processes
- Understanding the role of a change manager
- Assessing the necessity for change
- Defining change objectives
- Developing and communicating a change vision
- Resolving friction and conflict
- Mastering the challenges of change
- Understanding and building on personal strengths
- Building trust and providing purpose
Important note: The modules can also be booked independently of each other. Click on “Learn more” to book a module individually.
Trainers